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Emergency Communication — 911 — Canada

Emergency Communication Systems (ECS) Canada expert witnesses, profiled here, may opine on systems (eg: 911) designed to communicate between multiple parties, providing forensic examinations of system failures and analysis of human errors. These ECS experts may testify in matters related to cellphone networks, dispatch equipment, radios, 911 call centers, dispatchers, call handling, and first responders use of emergency communication systems. These specialists may provide written reports on multiple call issues, delayed dispatch or response, pre-arrival or post-dispatch instructions, caller location and wireless 911 call location mapping, payment of 911 service fees, etc. Emergency communication experts may also opine on the standards for fire and emergency medical services dispatch, dispatch negligence, inadequate response, mis-prioritized calls and mis-coded calls, failed emergency response and negligent supervision, and related matters.
 
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