Helen Zienkievicz, APRN-CNP
— Cabin Safety Consultants

Expert witness, consultant, program developer, trainer and internationally recognized speaker on commercial airline flight attendant and gate personnel training, performance, safety and FAA regulatory compliance. More than 40 years of experience in the commercial aviation industry; holding such positions as: Manager of Health, Safety and Security for Inflight Division, Senior Inflight Safety Investigator, Emergency Procedures Instructor for pilots and flight attendants, Station Manager, flight attendant and customer service supervisor. Other aviation roles included Chairperson of an FAA supported Aviation Safety Action Program for flight attendants, member of the Air Transport Association Cabin Operations Committee and co-developer of Passenger Incident Review Committee process for a major international airline. Has provided expert witness consultation services, reports and testimony for both plaintiff and defense cases and spoken at the Annual World Aviation Training Symposiums, The Department of Justice JPATS Annual Training, FAA Safety Conferences and the Southern California Safety Institute Aircraft Cabin Safety Symposiums. 

Expertise:

• Air Carrier Access Act
• Aircraft Emergency Exits & Equipment Operation
• Commercial pilot and flight attendant Emergency Procedures, Training and Program Development
• Investigation of Inflight Cabin Emergencies; medical incidents, passenger injuries and disturbances, turbulence, evacuations, etc. .
• Passenger and Cabin Crew Illness & Injury Training, Response, Investigation and Debriefing
• Airline Ground Services Emergency Response
• Crew Resource Management
• Safety Management Systems
• Human Factors
• Threat Error Management
• Post-incident Debriefings
• Behavioral Based Safety
• Aircraft Evacuation and Ditching Preparations and Procedures
• Occupational Injury Prevention

Education & Training

• FAA Civil Aerospace Medical Institute Cabin Safety Research Workshop

• Department of Transportation & NTSB Aircraft Cabin Safety Investigation
• Incident Response to Terrorist Bombings Awareness Training
• International Air Transport Association Cabin Health Symposium
• FAA Aviation Safety Action Programs
• FAA Certificated Flight Attendant

• Masters of Science in Nursing
• Board Certified Adult Nurse Practitioner
• Federal Motor Safety Administration (FMCSA) Certified Medical Examiner
• Basic and Advanced Cardiac Life Support
• Complaints Resolution Official (CRO)

• Private pilot training